Legal
Terms & Conditions
Last updated: May 2026
1. About These Terms
These Terms & Conditions govern your use of the Infini Senses website and any concierge, booking, reservation, travel, security or lifestyle management service we provide. By using the website or engaging our services, you accept these terms.
2. Our Role
Infini Senses acts as a concierge and intermediary between clients and third-party providers (venues, clubs, hotels, yacht operators, drivers, security, restaurants and other partners). Unless explicitly stated, we do not own or operate the underlying services and are not the principal supplier.
3. Requests, Quotes & Confirmations
All requests are subject to availability and confirmation. Prices and table minimums are indicative until confirmed in writing. Confirmation occurs only once payment (or deposit) is received and we issue a written confirmation.
4. Payments
Payments may be requested in full or as a deposit, depending on the service and partner requirements. Payments are processed through secure providers. Bank fees, currency conversion costs and applicable taxes are the client's responsibility.
5. Cancellations & Refunds
Cancellation policies follow those of the underlying provider (venue, hotel, yacht, etc.) and may be strict or non-refundable, particularly during peak season or for premium tables. The applicable policy will be communicated at the time of booking.
6. Client Responsibilities
You agree to provide accurate information, valid identification when required, to comply with venue rules, dress codes, local laws and to behave respectfully. We reserve the right to decline or terminate service in the event of unlawful, abusive or disrespectful behaviour, with no refund.
7. Third-Party Providers
We carefully select our partners but are not liable for their acts, omissions, quality of service, delays, closures, force majeure events or for any loss, injury or damage arising from their services. Claims relating to a third-party service should be raised with that provider; we will assist where reasonable.
8. Limitation of Liability
To the maximum extent permitted by law, Infini Senses' total liability arising out of or in connection with any service shall not exceed the concierge fee actually paid to us for that specific service. We are not liable for indirect, incidental or consequential losses.
9. Confidentiality
We treat client information with strict confidentiality. Clients similarly agree not to disclose commercial terms, pricing or operational details shared with them in the course of our services.
10. Intellectual Property
All content on this website (text, images, logos, design) is owned by or licensed to Infini Senses and may not be reproduced without prior written consent.
11. Governing Law
These terms are governed by the laws of the jurisdiction in which Infini Senses is established, without regard to conflict of law rules. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
12. Contact
For any question regarding these terms, contact us at infinisenses@protonmail.com.