Legal
Privacy Policy
Last updated: May 2026
1. Who We Are
Infini Senses ("we", "us", "our") is a private concierge and international lifestyle management atelier. We can be reached at infinisenses@protonmail.com. This policy explains how we handle the personal information you share with us when you use our website, submit a request, or engage our concierge services.
2. Information We Collect
We collect information that you voluntarily provide — such as your name, contact details, travel and lifestyle preferences, dates, party size, identification documents required for bookings, and payment details processed through secure third parties. We also collect limited technical data (IP address, device, browser, pages visited) to operate the website and prevent abuse.
3. How We Use Your Information
We use your information to respond to enquiries, arrange bookings, coordinate with venues, vendors and partners on your behalf, provide concierge follow-up, comply with legal obligations, and improve our services. We do not sell your personal information.
4. Sharing With Partners
To deliver requested services we may share necessary details with venues, hotels, yacht operators, security providers, drivers and other vetted partners. They are permitted to use the information only for the specific service requested.
5. Data Retention
We retain personal data for as long as needed to provide our services, comply with legal, tax and accounting obligations, resolve disputes and enforce our agreements.
6. Security
We use appropriate technical and organisational measures to protect your data. No transmission over the internet is fully secure; we cannot guarantee absolute security but work continuously to safeguard your information.
7. Your Rights
Subject to applicable law (including GDPR where relevant), you may request access, correction, deletion, restriction or portability of your personal data, and object to certain processing. To exercise these rights, contact us at infinisenses@protonmail.com.
8. Cookies
Our website uses essential cookies and limited analytics to operate and improve the experience. You can manage cookies via your browser settings.
9. International Transfers
As we operate across multiple jurisdictions (including the EU, UK, Monaco and others), your information may be processed outside your country of residence. Where required, we use appropriate safeguards.
10. Changes
We may update this Privacy Policy from time to time. The latest version will always be available on this page.